Accessing your domain emails using Mozilla Thunderbird

 Mozilla Thunderbird is a free email client developed by Mozilla. Thunderbird is available on both Windows and Mac. Like other email clients, Thunderbird allows you to easily check your emails without using a web-based interface (ie. webmail).

In this article, we will show you how to configure the Mozilla Thunderbird application on your computer to access your Doteasy.com domain emails. Mozilla Thunderbird

Getting started

Pre-checklist:

Create your domain email address

Obtain your email client configuration settings from Member Zone

Install Thunderbird on your computer

Your email client configuration info

In order to successfully setup your domain email accounts on your Thunderbird email client, you will need to have the following information:

  • Domain email address and password 
  • Incoming mail server and port information
  • Outgoing mail server and port information

Installing Thunderbird on your computer

If you don’t already have Thunderbird installed on your computer, you can download the email client from Mozilla’s website. 

Once you have downloaded Thunderbird on your computer, it is ready for install. During the installation process you will be alerted that it is not your default email application. The default email application is the program that opens, for example, when you click an email link on a website. If you want Thunderbird to be your computer’s default email application, check the Use Thunderbird as my default mail application option.


Adding your domain email account to your Thunderbird

  1. 1.   Open the Thunderbird application. If this is the first time you are opening Thunderbird, it will ask you if you want to use Thunderbird as the default client for your emails, newsgroups, etc. If you want to haven’t yet set it as your default client, you can do so by clicking the Set as Default button. If not, simply click on the Skip Integration button.

  2. 2.  On the next screen, you will be asked if you would like to sign up for a new email address. Since you are setting up Thunderbird to access your domain email account, click on the Skip this and use my existing email button.
  3.        3.  Next, enter in your name, email address and password. When ready, click Continue.

  4. 4.  At this point, Thunderbird will try to determine your account settings based on the domain portion of your email address (ie. your domain name). While this automatic configuration feature saves you time, very often the information that is auto-retrieved is incorrect and/or the auto-retrieval process takes too long and times itself out, causing more confusion. So you would actually want to enter in your account details manually.

    Stop the auto-configuration process by clicking on the Manual config button.

  5. 5.  On the Mail Account Setup window, select the desired incoming protocol from the Incoming drop-down menu: POP3 or IMAP.

    1. If you are on the SmarterMail platform and want to use IMAP, contact us and we will gladly help you switch over to the cPanel email platform.

    2. 6.  Enter the incoming mailserver port and SSL options as per your Email Client Info. From the Authentication drop-down menu, select Normal Password.

    3. 7.  Enter the outgoing mailserver name, port and SSL as per your Email Client Info. From the Authentication drop-down menu, select Normal Password.
    4. 8.  Enter your username in the Incoming and Outgoing fields. Your email username is your full email address.
    5. 9.  Next, click on the Advanced config button to open the Account Settings window.
    6. 10.  If you have selected the POP3 protocol, you will see the Leave messages on server option under Server Settings.

    8.                  Call  1-856-514-8666 for help and support of Mozilla Thunderbird.


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